Customer submits issue details
The customer enters issue type, timing, location context, and urgency indicators.
How Flux Service Works
A structured flow for capturing plumbing issues and routing work to plumbers with clear quote and status tracking.
Safety-first assistant captures context
The assistant helps collect decision-critical details and flags emergency or high-risk conditions for escalation.
Enquiry is routed to plumbers
Eligible plumbers receive new enquiries and submit quotes based on the provided context.
Customer reviews and accepts a quote
The customer compares options and accepts one quote in-app.
Job progress is tracked
Job status, communication events, and completion confirmation are tracked in a structured timeline.
Deposit and payout workflow
Deposits and payouts are orchestrated via the integrated payment processor and linked transaction records.
Important platform boundary
Flux Service provides the marketplace and workflow layer. Plumbing services are provided by independent professionals.